FAQ

Currently, MUVIX primarily ships across India. For international shipping inquiries, please contact our support team and we will try to assist you with possible shipping options.

Orders are usually processed within 24–48 hours. Delivery typically takes 3–7 business days, depending on your location and courier availability.

We partner with reliable courier services to ensure safe and timely delivery of your products. Shipping options may vary depending on your location.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier partner’s website.

We occasionally offer special promotions, seasonal discounts, and bundle deals on selected products. Keep checking our website or follow us on social media for updates.

We accept multiple secure payment methods including:

• UPI
• Debit / Credit Cards
• Net Banking
• Wallet Payments
• Cash on Delivery (available in select locations)

Your invoice will be sent to your registered email address after your order is confirmed. A printed invoice may also be included with your shipment.

Installment or EMI options may be available depending on the payment gateway and bank. Please check available EMI options during checkout.

Yes, returns are accepted for eligible products if there is a manufacturing defect. Please contact our support team within 48 hours of delivery.

You can track your order using the tracking link sent to your email or phone once your order has been dispatched.

Orders can only be modified or cancelled before they are shipped. Please contact our support team immediately if you need to make changes.